Samsung washer error code

5C

Not draining

The washer can't pump the water out.

Also shown on some Samsung models as: 5E SE SC nd 1 5C

Try these free fixes first

Unplug the washer before opening any panel.

  1. Check the drain hose for kinks or blockages.
  2. Clean the debris (pump) filter behind the small panel at the bottom front. Put towels down first.
  3. Make sure the drain hose end isn't below the water line in the standpipe or sink.

Still showing 5C?

If the filter is clean and the hose is clear, the drain pump may be faulty.

Drain pumpCheck that the part matches your exact model number (usually on a sticker inside the door or on the back).Find the part
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Questions people ask

What does 5C mean on a Samsung washer?

5C on a Samsung washer means: not draining. The washer can't pump the water out.

How do I fix Samsung washer error 5C?

Check the drain hose for kinks or blockages. Clean the debris (pump) filter behind the small panel at the bottom front. Put towels down first. Make sure the drain hose end isn't below the water line in the standpipe or sink.

When should I call a repair technician?

If the filter is clean and the hose is clear, the drain pump may be faulty.

Related washer codes

LG OEWasher: Not drainingBosch E18Washer: Not drainingWhirlpool F9 E1Washer: Long drainGE PoWasher: Washer is slow to drainGE 18Washer: Combo unit pump filter cloggedMaytag F9 E1Washer: Washer draining too slowly

Source: Samsung official support · Reviewed 2026-10-01